Transform reviews into revenue

Automatically post configurable, personalized replies to Google and Facebook reviews, matching the language and sentiment of each review with precision.

Surface opportunities, risks, and next steps by asking questions about your review and NPS data through an intuitive chat interface.

Identify early warning signs and highlight patterns in customer sentiment so your team can focus on what matters most.

Every response reinforces positive feedback and addresses negative reviews with care, maintaining your brand voice and professionalism.

Boost credibility and visibility to win more customers with automated review collection.

Strengthen loyalty by identifying promoters and addressing issues before they escalate.

Save time with seamless integrations that keep customer data in sync automatically.

Transform positive feedback into new customer acquisitions with strategic showcasing.

Catch issues early with real-time alerts and AI-powered sentiment tracking.

Manage multiple locations with consistent voice and automated workflows.

Make informed choices based on comprehensive analytics and customer insights.

Address negative feedback promptly with thoughtful, AI-assisted responses.

Sync customer data and trigger review requests after invoicing automatically.

Request reviews after pet services are completed with automated workflows.

Collect feedback immediately after job completion with zero manual effort.

Add unlimited contacts and keep all customer data perfectly synchronized.

AI-automated review responses can be configured to post automatically or to generate suggested replies that require manual publishing. Configure AI response rules with rating thresholds, response delays, and platform selection for automated posting on Google and Facebook.

Collect NPS feedback to understand customer satisfaction levels before requesting a review, ensuring that promoters and detractors receive appropriate follow-up. Identify early warning signs and prevent issues from going public.

Automate NPS and review collection after purchases or job completions through integrations with third party apps like QuickBooks Online, PetExec, Jobber, and more. Customer data stays in sync automatically.

Improve search rank by identifying online business listings that are inaccurate or missing from essential directories and online listing sources. Get found by more customers in local search.

Access early sentiment indicators and review trends by chatting with the AI Reputation Specialist to identify potential churn risks, emerging issues, and opportunities for improvement before they impact your business.

Manage reviews, ratings, mentions, and sentiment insights from a centralized dashboard that compiles feedback from dozens of review sites, with competitor monitoring and real-time alerts included.

Monitor mentions across news sites, blogs, and social networks, and highlight positive and negative references using automated sentiment analysis. Stay ahead of conversations about your brand.

The multi-location view in Nexvato OS offers roll up reputation insights, including NPS, request performance, and reputation trends across all locations, serving as a team scorecard. Track performance and benchmark results across locations.

Use competitive benchmarking to evaluate how a business compares to peers on review performance and local search visibility. Stay ahead of the competition with data-driven insights.